Information Systems Analyst at City of San Jose - Airport


Organization : City of San Jose - Airport
Location : US, CA, San Jose
Salary : $112,216.00-$136,718.40 |
Job type : Full-time, Telecommute/Remote
Experience : N/A


Position and Duties:

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at 

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

The Airport Department is currently recruiting to fill an Information Systems Analyst vacancy within the Airport Technology Services Section. This position is responsible for managing the airport's Drupal 9 Content Management System, which currently provides passenger and business services through the website and digital wayfinding touchscreens throughout the terminals. This includes designing and implementing new features and functionality, establishing, and guiding the architecture, ensuring high-performance and availability, and managing all technical aspects of the Drupal Content Management System. This position works closely with the Airport Marketing division, Operations Customer Experience team and other stakeholders to ensure effective and intuitive implementations.  This position is required to be available for response 24/7 (beyond a normal workday and weekends/holidays.)

Typical duties for this position include, but are but are not limited to:

  • Develops strategies and implement plans to enhance the technical functionality and system performance of the Drupal 9 Content Management System.
  • Translates designer-provided mockups into mobile-responsive and ADA accessible Drupal 9 themes​
  • Creates and deploys web services using Drupal 9 core modules
  • Integrates third-party services on Drupal 9 via available Application Programming Interfaces (APIs) or web services.
  • Evaluates and selects Drupal 9 modules for desired functionality based on release and maintenance status, community dedication and usage, security issues and availability of documentation​
  • Implements code and configuration changes within the Drupal 9 framework and performs testing and resolves defects prior to deployment​.

Highly Desired Qualifications​:

  • Minimum of two years’ experience developing web solutions in Drupal and PHP scripting implementations in a LAMP environment
  • Ability to architect enterprise Drupal solutions including data, display, and information architecture
  • Advanced site-building experience including deep familiarity with Drupal modules such as CTools and Views
  • Minimum of two years’ experience creating custom Drupal modules
  • Minimum of two years’ experience building responsive websites using Drupal framework, PHP, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery.
  • This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.


  • The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:
  • Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
  • Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
  • Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
  • Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.
  • Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
  • Technology Use/Management - Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness.


Minimum Qualifications:

  • Education and Experience: A Bachelor’s Degree from an accredited college or university in a relevant field and four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.

Acceptable Substitution:

  • Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis.
  • Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support.

Required Licensing (such as driver’s license, certifications, etc.):

  • Possession of a valid State of California driver’s license may be required.
  • Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.  Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations.

How to apply

Apply through this link.


City of San Jose - Airport