Integrating Drupal and AI: A Case Study by ADM Interactive

Staff Reporter

ADM Interactive shares a compelling case study authored by Anuar Alfetahe, detailing their experience with integrating Drupal and AI for enhanced customer service, focusing on the case of Alexela.ee. Alfetahe discusses the journey, which commenced with a manually crafted chatbot within Drupal's CMS. Seeking to elevate user interaction and deliver more dynamic responses, they ventured into integrating this system with OpenAI's GPT-3.5 Turbo and GPT-4 models, the same models powering ChatGPT. The case study highlights key innovations, including integration with OpenAI's GPT-3.5 Turbo, a customizable AI model, and more. For deeper insights, you can read the full case study.

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Source Reference

Title

Integrating Drupal and AI for Enhanced Customer Service: A Case Study of Alexela.ee

Byline

Anuar Alfetahe

Date of Publication

05 February 2024

Organization

ADM Interactive

URL

https://www.adm.ee/blog/integrating-drupal-and-ai-for-enhanced-customer-service-a-case-study-of-alexela-ee/?

Disclosure: This content is produced with the assistance of AI.

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